 | Company, address and contact information for shipments. |  |
 | When ordering, please ensure you include company name if applicable, full delivery address and contact name/phone number. This is particularly applicable if payment is made through Google Checkout; you can supply this information easily by registering you |
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| Do you deliver to Alaska and Hawaii? | |
| Yes we do deliver to both Alaska and Hawaii. Orders can be placed online - depending on the item there may be additional costs for shipping. To find out if additional costs are applicable contact us by submitting a ticket through our Support Center specif |
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| Do you deliver to APO/FPO addresses? |  |
| Yes we do deliver to both APO and FPO addresses. Orders can be placed online - depending on the item there may be additional costs for shipping. To find out if additional costs are applicable contact us by submitting a ticket through our Support Center. A |
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| Do you deliver to Canada? |  |
| Yes we do deliver to Canada - please contact us via our Support Center specifying your address and product code(s) to find out how much shipping costs will be. To order we will send you a Google Checkout or PayPal invoice for payment.
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| Do you deliver to Northern Ireland, the Channel Islands, the Isle Of Man & the Scottish Highlands? | |
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Yes we do deliver to Northern Ireland (NI), the Channel Islands, the Isle Of Man (IOM) & the Scottish Highlands. Orders can be placed online - depending on the item there may be additional costs for shipping. To find out if additional costs are a |
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| Do you deliver to P.O. Boxes? | |
| We do not deliver to P.O. Boxes with the exception of APO/FPO addresses, this is due to shipping restrictions from our couriers. Please specify a physical Delivery/Shipping address where someone is available to receive and sign for the order. |
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| Do you deliver to the Republic Of Ireland? | |
| Yes we do deliver to the Republic Of Ireland (ROI), please visit our Filron Europe store to place your order.
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| How are orders shipped and delivered? | |
| The method of shipping used will depend on the weight and size of the package required. Most items are sent using 1st class/priority Post or next working day/overnight Courier service. A signature is required for delivery by Royal Mail recorded, USPS sign |
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| How do I know if my order has shipped? | |
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If your order was placed by Google Checkout we will usually update the order status to Shipped and where applicable we will add the courier tracking number.If your order was placed via a Filron or UK Projector Lamps store then we will updat |
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| How much do you charge for postage? | |
| We deliver from warehouses in various locations and the cost varies according to the method of charging of the delivery companies used and the products being shipped.You can easily check the delivery charge for your order before paying by selecting |
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| How soon will I receive my order? | |
| Check the status of your order by logging into the relevant Filron regional site and accessing Your Account > Order History. Here you can see the Status of the Order and a Key explaining the various statuses.For orders placed on Google Checko |
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| Why do you not provide Free Shipping for all orders? | |
| Filron does not offer 'Free Delivery' or 'Free Shipping' on all orders as it can only be provided by inflating the selling price of the products offered; Filron charges cover costs for Shipping, Packaging and Handling to provide a top value service for qu |
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